The terms governing your use of TVMax IPTV and Cable TV services provided by Innolens Media & Broadcasting Limited.
By accessing the TVMax website, downloading the TVMax application, or subscribing to any TVMax service (IPTV or Cable TV), you agree to be bound by these Terms & Conditions. These terms form a legally binding agreement between you and Innolens Media & Broadcasting Limited ("Innolens", "we", "our", "us").
If you do not agree to these terms, please do not use our services.
These terms apply to all TVMax services including IPTV, Cable TV, the TVMax mobile application, and this website.
TVMax is a premium entertainment platform operated by Innolens Media & Broadcasting Limited, delivering:
Services are available across supported devices and are subject to network coverage, plan availability, and technical requirements in your area.
TVMax offers flexible subscription packages for both IPTV and Cable TV services. Plan details, channel availability, and pricing are communicated at the time of subscription and may vary by location and plan type.
You agree to use TVMax services only for lawful, personal, non-commercial purposes. You must not:
Violation of acceptable use terms may result in immediate suspension or termination of your account without refund.
TVMax IPTV services support the following devices: Smart TV, Mobile (Android/iOS), Tablet, Laptop, and Android Box. A stable broadband internet connection is required for IPTV streaming. Cable TV services require physical installation by authorised Innolens technicians.
We do not guarantee compatibility with all devices or operating system versions. Technical requirements may be updated from time to time.
We strive to maintain a 99.9% service uptime for TVMax IPTV and Cable TV services. However, we do not guarantee uninterrupted service and are not liable for disruptions caused by:
In the event of extended service outages attributable to us, we will endeavour to provide proportionate service credits at our discretion.
All content available through TVMax — including live channels, programme guides, logos, branding, and application interface — is protected by applicable copyright, trademark, and intellectual property laws.
TVMax services operate in conjunction with third-party providers including:
We are not responsible for the terms, privacy practices, or service quality of third-party providers. Their respective terms and policies apply to your use of their platforms.
For Cable TV subscribers, Innolens provides installation services through authorised technicians. Any equipment provided by Innolens (set-top boxes, cables, connectors) remains the property of Innolens unless explicitly sold to the subscriber. You are responsible for maintaining such equipment in good condition and must return it upon service termination.
You must not tamper with, modify, or allow unauthorised persons to service Innolens-provided equipment.
To the maximum extent permitted by applicable law, Innolens Media & Broadcasting Limited shall not be liable for:
Our total liability in any matter shall not exceed the subscription fees paid by you in the preceding 3 months.
Either party may terminate the service subscription subject to the notice provisions in the selected plan. We reserve the right to suspend or terminate your access immediately and without prior notice if:
Upon termination, your right to access TVMax services ceases immediately. Any outstanding fees remain payable.
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms or TVMax services shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.
We encourage you to first contact our support team to resolve any disputes amicably before initiating legal proceedings.
We may revise these Terms & Conditions at any time. We will notify active subscribers of material changes at least 30 days in advance via email or in-app notification. Continued use of TVMax services after the effective date of any revision constitutes acceptance of the updated terms.
For any queries regarding these Terms & Conditions, please reach out to us:
Innolens Media & Broadcasting Limited
CP AURA BUILDINGS, 9/3-3, SRP Nagar Main Road,
Coimbatore, Tamil Nadu – 641011
Email: websupport@innolensmedia.com
Phone: +91-422-3101313 / +91-422-3101333